Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife)
230US$
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Key details
About Resort
Avenida Los Oceanos, S/N,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Family
Max:
2 persons
520 sq. feet
Bed options:
1 King-size bed
Shower
Bathtub
room details
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Suite
Max:
2 persons
735 sq. feet
Bed options:
1 King-size bed
Shower
Coffee machine
room details
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Two-Bedroom Master Suite
Max:
4 persons
1250 sq. feet
Bed options:
2 Single beds or 1 Queen-size bed
Shower
Coffee machine
room details
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Getting around
Explore a range of transportation options for your spa getaway
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Hiking
- Cycling
- Tennis court
- Golf course
- Table tennis
- Archery
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Infinity pool
- Indoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Public Bath
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
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Location
Avenida Los Oceanos, S/N,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
Map view
Avenida Los Oceanos, S/N,
Alcala (Tenerife),
Spain,
38686,
Canary Islands
City landmarks
Square
Playa de Alcala
2300 ft
Punta de Alcala
3100 ft
Alcala Beach
2400 ft
Nature reserve
Charco Alcala
2500 ft
Caserio Punta Blanca
Punta Blanca
5000 ft
Bay
Callao Chico
1.1
mi
Beach
Arena Beach
1.9
mi
Beach
Playa de los Gigantes
3.0
mi
Calle Felipe Gorrín
Cueva Del Polvo
1.5
mi
Carr. Gral. Puerto de Santiago
El Mirador Archipenque
2.5
mi
C/ Lanzarote 9
Urban Gym Maspalomas Athletic Center
1.8
mi
Calle Acacia Punta Negra
Cueva la Vaca
1.8
mi
Parroquia San Juan Bautista
1.8
mi
Beach
Playa San Juan
2.0
mi
Night club
Discoteca El Granero
1.9
mi
Winery
Restaurante Flor del Drago
1.9
mi
Horno de cal
2.1
mi
Calle Tabaiba
Los Gigantes
2.6
mi
Escultura Alcaravan
2.1
mi
Square
Plaza Publica de Puerto de Santiago
2.2
mi
Museum
Museo del Pescador
2.3
mi
Beach
Playa Chica
2.4
mi
58
Vigilia Park Apartments
2.5
mi
Playa de Santiago
2.4
mi
Calle la Vica
Sable tenerife
2.4
mi
Gomera
2.4
mi
Mora Club la Noche
2.5
mi
Calle la Hondura
Charco del Tancon
2.6
mi
Shopping Center
2.5
mi
Nearby
Beach
Playa La Jaquita
1600 ft
Restaurants
La Querencia De Domingo
900 ft
Calle Marruecos 2
Toni's Restaurant
1600 ft
Avenida Pescadores 49
Chamayda
1800 ft
Calle Mondiola 22
Gastrotapas
1800 ft
Plaza Del Llano la Plaza
tasca tu rincon alcala
1900 ft
Plaza de Alcala
Reviews and Ratings <br />
Feedback from previous guests about their experience.
74%
loved the resort and would return for another relaxing stay
7.4/10
Very good
Rooms
7.4
Location
8.2
Service
7.8
Dining
5.8
Nathaniel
United Kingdom,
January
2025
6.6/10
I had a mixed experience at this hotel. The atmosphere was quite pleasant with well-maintained gardens, and the staff were genuinely helpful. However, the dining options left much to be desired due to the reservation chaos and inconsistent food quality. The rooms were comfortable but quite dated, needing an upgrade. I enjoyed the nice weather, but I wouldn't choose to return to this hotel.
Rooms
6.0
The room I stayed in had a nice view but felt tired and poorly designed. It was dark in some areas and definitely in need of an upgrade.
Service
7.0
The service was a mixed bag; while most staff were pleasant and helpful, they struggled to provide clarity on the restaurant reservation system.
Location
8.0
The hotel is located a short stroll from Alcalá, a charming town by the seafront, which was lovely for enjoying drinks and tapas.
Dining
5.0
Dining was rather disappointing due to a chaotic booking system and below-average food quality in some restaurants.
Facilities
7.0
The hotel offered beautiful grounds and various entertainment options, but the dining experience detracted from the overall enjoyment.
Charlotte
United Kingdom,
December
2024
6.6/10
I recently stayed at this hotel and while the grounds were beautifully maintained and the staff tried their best to provide friendly service, I was left disappointed by the dining experience and some aspects of the room. Also, the booking system for restaurants felt chaotic and it detracted from the overall enjoyment of the stay. Overall, this hotel has its charm, but there are definitely areas that need improvement.
Rooms
6.0
The room was spacious and had a lovely sea view, but the lighting was quite dim, making it hard to get ready, especially for makeup application. It felt a bit tired and could definitely use a refresh.
Service
7.0
The service was friendly and the staff seemed eager to help, but there were gaps in communication regarding the dining arrangements which could have been smoother.
Location
8.0
The hotel's location is quite nice, offering a peaceful atmosphere away from the hustle of more crowded areas, making it a great escape.
Dining
5.0
Dining was a mixed bag; while there were some nice touches like freshly baked bread, the quality of food was generally average and lacked variety, particularly at the buffet.
Facilities
7.0
The facilities are decent, with the pools well-maintained, but there were not enough bars available, requiring extra effort to get drinks.
Daniel
United Kingdom,
October
2024
8.4/10
I had a relaxing stay at this resort spa, appreciating the beautiful grounds and variety of family-friendly activities available. The rooms were luxurious and spacious, providing plenty of storage, though the bed was a bit too cold for my liking. The dining options were good, with a commendable buffet, but some restaurants could use improvement. While I enjoyed my overall experience, a few management aspects could be addressed for better guest satisfaction.
Rooms
9.0
The rooms were spacious, beautifully decorated, and provided a luxurious atmosphere, though the bedding could have been warmer.
Service
9.0
The service was very attentive and the staff, particularly in guest services, made extra efforts to ensure a special experience.
Location
9.0
The resort's location was ideal, with easy access to local attractions and stunning surrounding views.
Dining
7.0
Dining at the buffet offered a wide variety, but some experiences in a la carte restaurants were less favorable.
Facilities
8.0
The resort featured numerous well-maintained pools and family-friendly activities that made it enjoyable for everyone.
Rowan
United Kingdom,
October
2024
7.4/10
This hotel has a beautiful aesthetic and impressive amenities, but the dining experience left much to be desired. The rooms were spacious and well-maintained, making for a comfortable stay. However, the quality and variety of food options were not up to par, which was disappointing. Overall, the stay was pleasant, but improvements in dining would be greatly appreciated.
Rooms
9.0
The rooms were spacious and beautifully decorated with a lovely balcony providing a great view. They featured a large plasma TV and ample storage space.
Service
8.0
The service was generally good, with many friendly staff members; however, some orders were occasionally forgotten during busy hours.
Location
7.0
The hotel is a bit isolated with limited nearby dining and nightlife options, requiring a taxi to explore more areas.
Dining
5.0
The dining experience was disappointing as the food quality varied and lacked creativity, especially at the buffet.
Facilities
8.0
The facilities, including the pool area, were impressive and well-maintained, providing a relaxing atmosphere.
Hudson
United Kingdom,
September
2024
8.0/10
My stay at the hotel was impressive overall. The views from the room were stunning and the large balcony next to the ocean was a delightful spot to relax. The quality of the food was exceptional in all dining venues. However, the restaurant reservation system felt chaotic at times, which detracted from the dining experience. The rooms, while comfortable, are in need of some updates to match the luxurious feel of the hotel.
Rooms
7.0
The rooms were spacious and comfortable, but they had a slightly dated appearance that could use a refresh.
Service
8.0
Service was polite and attentive, although there were minor hiccups with order accuracy during busy times.
Location
9.0
The hotel is situated in a picturesque location that allows easy access to the beach and local attractions.
Dining
7.0
The diverse dining options were impressive, with high-quality food, although the reservation system occasionally led to long waits.
Facilities
9.0
The hotel provides excellent facilities including a beautiful pool area and a relaxing spa which were highlights of my stay.
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