Gran Melia Palacio De Isora Resort & Spa Alcala  Exterior photoGran Melia Palacio De Isora Resort & Spa Alcala  Exterior photoGran Melia Palacio De Isora Resort & Spa Alcala  Exterior photo
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From230US$ /night
Check-in
27Apr2026Select date
Check-out
28Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686
-
Next to Alcalá Beach
Great
8.3
7.9
/10
4.2
4.1
/5

Gran Melia Palacio De Isora Resort & Spa, a 5-star luxury escape, features the longest salt-water infinity pool in Europe and offers an array of exclusive facilities, including a dedicated spa and multiple dining options. This family-friendly hotel provides unique benefits for guests of all ages and is set within a stunning natural environment.

Rooms & Amenities

The rooms at Gran Melia Palacio De Isora are designed for comfort and luxury, with options such as the Two-Bedroom Master Suite, featuring two separate bedrooms and private terraces. Many accommodations offer ocean views, whirlpool bathtubs, and exclusive RedLevel services that include personalized concierge assistance.

Dining Options

The resort boasts several dining venues, presenting signature cuisine from local and international dishes. Guests can enjoy a variety of culinary experiences ranging from Mediterranean to Asian cuisine at the on-site restaurants, including La Terrasse by Jorge Peñate and Nami Asian Bistro.

Leisure & Activities

Gran Melia Palacio De Isora features extensive leisure options, including a water ritual at Spa by Clarins, three swimming pools, and various sports facilities. There's also a well-equipped gym and organized family activities such as stargazing and paragliding experiences.

Business & Events

The hotel provides sophisticated event spaces, with the Atlas Room, the largest event room in Tenerife, equipped with modern technology and natural light. Gran Melia also offers a business center for corporate events and meetings, ensuring a productive environment for professionals.

Must-do experiences

  • Taste local tapas at Bar El Camino in Los Gigantes for authenticity.
  • Visit the ancient Tenochtitlán ruins for stunning views and history.
  • Explore the Alcala fish market on Sundays for fresh local catches.
  • Don't miss the sunset at Playa de la Arena for breathtaking colors.
  • Take a local wine tour at Bodega El Lagar for unique Tenerife flavors.
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Select your room type

Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room Partial Ocean View
2 persons
585 sq. feet 
2 Single beds
Shower
Bathtub
Red Level Suite Ocean View
2 persons
840 sq. feet 
1 King-size bed
Shower
Coffee machine
Deluxe Family
2 persons
585 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Bathtub
Suite
2 persons
840 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Gran Melia Palacio De Isora Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Table tennis
  • Archery
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

At the Gran Melia Palacio De Isora Resort & Spa, culinary adventures await at an extraordinary selection of dining venues. From vibrant international flavors to specialty cuisines, these dining options promise unique experiences in inviting atmospheres, perfect for travelers seeking indulgence and authenticity.

Pangea Food Market

International with vegetarian and gluten-free options
Ambiance
Family-friendly, modern setting
Key Offerings
An innovative food market experience that transports diners through global culinary traditions. Guests can enjoy breakfast, lunch, or dinner, with personalized service enhancing every meal.
Reservation
Not needed
Open for breakfast from 7:00 - 10:30 and dinner from 18:30 - 22:00 daily.

Nami Asian Bistro

Asian fusion including Chinese, Indian, Japanese, and Thai
Ambiance
Modern, intimate dining space
Key Offerings
A celebration of flavors from across Asia, perfect for those seeking an exotic dinner experience.
Reservation
Recommended
Open for dinner.

Oasis Mediterranean

Mediterranean and Spanish
Ambiance
Family-friendly, stylishly contemporary
Key Offerings
Delightful Mediterranean dishes served alongside a private pool, surrounded by lush tropical gardens, creating a picturesque dining environment for lunch or dinner.
Reservation
Not needed
Open for lunch and dinner.

Agave

Mexican
Ambiance
Family-friendly, modern vibe
Key Offerings
A vibrant venue to savor Mexican cuisine and snacks, complemented by a selection of cocktails, all in an outdoor setting beside stunning infinity pools.
Reservation
Recommended
Open for lunch and dinner.

L'Olio Trattoria & Pizza Bar

Italian with a focus on pizza
Ambiance
Family-friendly, lively atmosphere
Key Offerings
A charming spot for Italian favorites, especially pizzas, served in a welcoming environment perfect for families and food lovers alike.
Reservation
Recommended
Open for dinner.

Dúo Steakhouse

Steakhouse
Ambiance
Sophisticated and inviting experience for those who enjoy robust flavors
Key Offerings
Prime cuts of steak and expertly prepared sides for a hearty dinner meal.
Reservation
Recommended
Open for dinner from 18:00 - 21:30 daily.

Gran Melia Palacio De Isora Resort & Spa Location

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686
Map view
Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686
Nearby
Beach
Playa La Jaquita
1600 ft
Restaurants
La Querencia De Domingo
900 ft
Calle Marruecos 2
Tres Raices Alcala S.l
1300 ft
Calle los Chorrillos 12
Chamayda
1800 ft
Calle Mondiola 22
Gastrotapas
1800 ft
Plaza Del Llano la Plaza
tasca tu rincon alcala
1900 ft
Plaza de Alcala
Explore Alcala (Tenerife)
Explore Alcala
Top Attractions
Activities
Dining
Entertainment
Playa de Alcala
Playa de Alcala
9 minutes' walk
Known for its tranquil atmosphere, Playa de Alcala features golden sands and clear waters, ideal for relaxation and sunbathing.
Punta de Alcala
11 minutes' walk
Punta de Alcala boasts stunning coastal views and unique rock formations, perfect for photography enthusiasts and nature lovers.
Charco Alcala
9 minutes' walk
This natural swimming pool offers calm waters and scenic surroundings, a favorite spot for families and relaxation seekers.
Playa La Jaquita
6 minutes' walk
Playa La Jaquita features picturesque cliffs and soft sands, providing an excellent location for swimming and beach sports.
Water Sports at Playa de Alcala
9 minutes' walk
Enjoy thrilling water sports like kayaking and paddleboarding available at Playa de Alcala, suitable for all skill levels.
Yoga sessions
4 minutes' walk
Relaxing yoga sessions are offered on the beach, allowing guests of all levels to unwind with ocean views.
La Querencia De Domingo
La Querencia De Domingo
4 minutes' walk
Intimate ambiance serving local Canarian dishes and fresh seafood, a favorite for authentic flavors; reservation recommended.
Toni's Restaurant
6 minutes' walk
Casual dining with Mediterranean cuisine, known for its friendly service and a variety of vegetarian options.
Tres Raices Alcala S.l
Tres Raices Alcala S.l
5 minutes' walk
Vibrant atmosphere with a bar and grill menu, offering fresh ingredients and local wines in a cozy setting.
Discoteca El Granero
Discoteca El Granero
10 minutes' drive
Popular nightlife venue known for lively music and a vibrant atmosphere, offering weekly DJ events and dance parties.
Plaza Publica de Puerto de Santiago
10 minutes' drive
A gathering spot featuring local events, live music, and markets, creating an inviting atmosphere for families and tourists.
Getting around
City Centre
Alcala (Tenerife)9 min  ·  2300 ft
Airports
Tenerife Sur (TFS)57 min  ·  23.2 mi
La Gomera (GMZ)150 min  ·  62.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
716
Former name
gran melia tenerife
Property is also known as
gran melia palacio de isora resort
gran melia palacio de isora
melia de isora tenerife
gran melia isora palace tenerife
melia gran isora

Reviews and Ratings

Feedback about Gran Melia Palacio De Isora Resort & Spa from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Gran Melia Palacio De Isora Resort & Spa is often praised for its impressive architecture, beautiful gardens with palm trees, and diverse pool areas, including a gigantic saltwater infinity pool with sea views. Many guests appreciate the variety of dining options, especially the buffet's selection of fresh fish, meats and delicious fruits. A highlight for many is the easy access to the beach and a beautiful promenade for outdoor activities.
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Review score
Based on 1556 verified reviews
7.9/10
Very good
74%
Recommend
Cleanliness
8.7/10
Comfort
8.7/10
Paid Wi-Fi
6.6/10
Value for money
7.5/10
Pros
Adult only pool
Clean rooms
Good facilities
Cons
Cold food
Guest reviews
based on 1556 reviews
7.9/10
based on 1616 reviews
8.3/10
james from united kingdom
Family with children
deluxe room
4 nights in November 2025
|
Reviewed:February 17, 2026
7/10
great fooddelicious foodprofessional servicecalm atmosphereexpensive drinkshigh drinks pricesnorth-facing roomnorth-facing balconyserious fliesfly problem
the hotel offered several restaurants, and i particularly enjoyed the italian, oasis, and pangea. the food tasted great. service was fast and professional at all three places. the resort seemed clean and provided a calm atmosphere.
our room faced north, so the balcony got no sun. flies bothered us a lot! i got at least 30 bites all over my body and it was hard to relax in the hotel grounds because of this. i reminded me of i could not relax. the prices of drinks felt too expensive.
0 Helpful
geoffrey from united kingdom
Family with children
deluxe room
5 nights in November 2025
|
Reviewed:January 04, 2026
6/10

underwhelming stay

large pool areapoor viewlimited reservation
the pools were large enough I never struggled to find a lounger
I booked a room with a sea view. It overlooked the car park the food was disappointing. I struggled to get a reservation for a reasonable time. I was often told the restaurants were fully booked despite being half-empty when i arrived
0 Helpful
harper from united kingdom
Family with children
deluxe room
4 nights in November 2025
|
Reviewed:December 24, 2025
9.2/10

faultless stay

fine walkwayhelpful staffnoticeable flies
The room was very comfortable. the pool and views were amazing! the walkway along the coast was fine and provided great walks. i'm very glad i stayed at this hotel. The staff was helpful.
there were a few flies due to the nearby plantation. it didn't spoil the stay for me, but it was noticeable.
Location
9/10
the hotel is right on the beach. it provides a cycle, run, or walk track just seconds from the premises. access out to the walkway beach front is great for long walks and a change of scenery.
Service
10/10
staff members were polite and helpful. restaurant hosts asked about food allergies upon arrival. staff were great too assist guests with dietary needs. the staff provided fresh towels daily.
Facilities
9/10
the hotel has multiple activities for families, adults, and children. the pool area offers enough sunbeds . there is a gym with cardio and weight equipment and free water and apples.
Rooms
9/10
the rooms were clean with comfortable beds. rooms include amenities such as safes and covered terraces. fresh towels and nice cleaners were provided daily. there was a bath tub which was an added bonus
Dining
9/10
the breakfast buffet was good with a lot of variety. some restaurants offered personalized vegan options with chefs directly assisting. the hotel has fabulous bars with enjoyable entertainment.
0 Helpful
|
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jimmy from canada
Couple
suite
4 nights in November 2025
|
Reviewed:December 11, 2025
9/10

romantic getaway

varied choicesadults areahotel apprestaurant choices
the breakfast offered varied choices. i enjoyed the adults-only area designated for sunbathing. the hotel app proved useful for navigating services. dining options included several restaurant choices (and each delivered distinct experiences).
Location
9/10
the hotel is near several beaches. it is a short drive to local shops and restaurants. the area is quiet, and transportation is easily accessible using taxi services available directly from the hotel.
0 Helpful
|
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Evelyn from United Kingdom
Family with children
Deluxe Room
4 nights in November 2025
|
Reviewed:November 26, 2025
9.0/10

Luxurious Stay with Excellent Service

great varietybeautiful beachesadult area
The breakfast had great variety , and the Oasis restaurant's paella stood out. The beaches were beautiful and easily accessible. I found the spa wonderful, with reasonable prices. Several pools catered to different preferences, including a designated adult area. The staff offered excellent service and help.
Rooms
9/10
The rooms are clean with very comfortable beds. I noticed the rooms look well maintained. A good room is very important to have a very pleasant stay and rest properly.
Facilities
9/10
There are multiple restaurants with great sports facilities. Plenty of pools are available, most cater to kids. I saw an adult only pool also, that is good for travellers without children.
0 Helpful
|
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FAQs
About Gran Melia Palacio De Isora Resort & Spa
What is the distance from Gran Melia Palacio De Isora Resort & Spa to Tenerife Sur Airport?
The hotel is located 40 km from Tenerife Sur Airport.
What check-in and check-out times does Gran Melia Palacio De Isora Resort & Spa have?
Check-in is from 15:00 and check-out is by 12:00.
What room amenities are available at Gran Melia Palacio De Isora Resort & Spa?
Rooms are equipped with Wi-Fi, air conditioning, flat-screen TV, minibar, and a terrace with ocean or garden views.
Are there any on-site restaurants at Gran Melia Palacio De Isora Resort & Spa?
The hotel features 7 on-site restaurants offering Mediterranean, Italian, Japanese, and international buffet cuisines.
What leisure facilities are offered at Gran Melia Palacio De Isora Resort & Spa?
Leisure facilities include a large saltwater infinity pool, 3 additional freshwater pools, tennis courts, and a water slide.
Does Gran Melia Palacio De Isora Resort & Spa have a spa?
The hotel features a spa offering a thermal circuit, massage services, and a variety of beauty treatments.
What types of kids' services are available at Gran Melia Palacio De Isora Resort & Spa?
The hotel provides a children's pool, a kids' club, babysitting services, and a play area.
What wellness services does Gran Melia Palacio De Isora Resort & Spa provide?
Wellness services include treatments by Clarins, massages, and access to a sauna and hot tub.
Are there any nearby restaurants close to Gran Melia Palacio De Isora Resort & Spa?
Nearby dining options include Restaurante Sauco, Chamayda, Restaurante Muelle Viejo, and La Querencia De Domingo, all within 0.5 km.
What languages are spoken by staff at Gran Melia Palacio De Isora Resort & Spa?
The staff speaks multiple languages including English and Spanish.

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Rooms and Guests2 Guests, 1 Room