Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife) ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686

Gran Melia Palacio De Isora Resort & Spa features the longest saltwater infinity pool in Europe and luxurious accommodations tailored for families and adults. Guests can experience an array of dining options, spa services, and event facilities, complemented by exclusive RedLevel services. This 5-star Alcala (Tenerife) hotel boasts direct beach access and breathtaking ocean views.

Rooms & Amenities

Gran Melia Palacio De Isora offers various room types, including family suites and deluxe rooms, all equipped with private terraces, rain showers, and luxurious furnishings. The RedLevel Deluxe Room Ocean View features a private terrace with a whirlpool bathtub and stunning ocean vistas. Specialized rooms are available that cater to families, with amenities such as sofa beds and whirlpool bathtubs.

Dining Options

The resort's dining options include La Terrasse by Jorge Peñate, offering traditional Canary Islands cuisine, and Nami Asian Bistro, featuring contemporary Asian dishes. A varied Food Market allows guests to explore international culinary traditions, complemented by theme restaurants serving Mediterranean, French, and Mexican cuisines. The all-inclusive service covers lunch and dinner across various restaurants with drinks included.

Leisure & Activities

Leisure activities at Gran Melia Palacio De Isora include the Spa by Clarins, which provides an array of wellness treatments in a tranquil environment. The resort also features tennis courts, multiple swimming pools, and a kids' club to keep younger guests entertained. Guests can enjoy organized excursions like paragliding, stargazing, and sailing trips.

Business & Services

Gran Melia Palacio De Isora is equipped with sophisticated event facilities, including the Atlas Room, the largest event space in Tenerife with natural light and state-of-the-art technology. Concierge services cater to specific guest needs, while transportation options include nearby bus stations for easy access to local attractions. Guests have convenient access to landmark sites, such as Playa de los Gigantes, just 5 km away.

“Nestled by the beach and surrounded by charming local attractions, this hotel offers the perfect base for adventure and relaxation.”view full review

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“A remarkable hotel with excellent amenities and dining options.” view full review

Top location:Highly rated by recent guests(8.2)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free.

There are no cots provided in a room.

Pets are allowed on request.

English, German, Spanish, Italian, Russian

Number of floors:5

Number of rooms:72

Former name

gran melia tenerife

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Family

Max:

2 persons

520 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Suite

Max:

2 persons

735 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Two-Bedroom Master Suite

Max:

4 persons

1250 sq. feet

Bed options:

2 Single beds or 1 Queen-size bed

Shower

Coffee machine

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Alcala (Tenerife)2300 ft

Airports

Tenerife Sur (TFS) 23.2 mi

Tenerife Norte (TFN) 62.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffets!

“The buffet selection was astounding with fresh, high-quality dishes from various cuisines, making each meal a culinary delight.” view full review

Revitalizing Spa

“The Water Ritual Spa Service was a highlight, providing a rejuvenating experience that left me feeling relaxed and refreshed.” view full review

Accessible Amenities

“The hotel provided excellent features to accommodate all guests, ensuring a comfortable experience for everyone.” view full review

Lovely Balconies

“Our room had a private balcony with stunning views, creating a perfect spot to unwind after a day of activities.” view full review

General

Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Hiking
Cycling
Tennis court
Golf course
Table tennis
Archery
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686

Map view

Avenida Los Oceanos, S/N, Alcala (Tenerife), Spain, 38686

City landmarks

Square

Playa de Alcala

2300 ft

Punta de Alcala

3100 ft

Alcala Beach

2400 ft

Nature reserve

Charco Alcala

2500 ft

Caserio Punta Blanca

Punta Blanca

5000 ft

Bay

Callao Chico

1.1 mi

Beach

Arena Beach

1.9 mi

Beach

Playa de los Gigantes

3.0 mi

Calle Felipe Gorrín

Cueva Del Polvo

1.5 mi

Carr. Gral. Puerto de Santiago

El Mirador Archipenque

2.5 mi

C/ Lanzarote 9

Urban Gym Maspalomas Athletic Center

1.8 mi

Calle Acacia Punta Negra

Cueva la Vaca

1.8 mi

Parroquia San Juan Bautista

1.8 mi

Beach

Playa San Juan

2.0 mi

Night club

Discoteca El Granero

1.9 mi

Winery

Restaurante Flor del Drago

1.9 mi

Horno de cal

2.1 mi

Calle Tabaiba

Los Gigantes

2.6 mi

Escultura Alcaravan

2.1 mi

Square

Plaza Publica de Puerto de Santiago

2.2 mi

Museum

Museo del Pescador

2.3 mi

Beach

Playa Chica

2.4 mi

Vigilia Park Apartments

2.5 mi

Playa de Santiago

2.4 mi

Calle la Vica

Sable tenerife

2.4 mi

Gomera

2.4 mi

Mora Club la Noche

2.5 mi

Calle la Hondura

Charco del Tancon

2.6 mi

Shopping Center

2.5 mi

Nearby

Beach

Playa La Jaquita

1600 ft

Restaurants

La Querencia De Domingo

900 ft

Calle Marruecos 2

Toni's Restaurant

1600 ft

Avenida Pescadores 49

Chamayda

1800 ft

Calle Mondiola 22

Gastrotapas

1800 ft

Plaza Del Llano la Plaza

tasca tu rincon alcala

1900 ft

Plaza de Alcala

Reviews and Ratings <br />

Feedback from previous guests about their experience.

74%

loved the resort and would return for another relaxing stay

7.4/10

Very good

Rooms

7.4

Location

8.2

Service

7.8

Dining

5.8

Nathaniel

United Kingdom, January 2025

6.6/10

I had a mixed experience at this hotel. The atmosphere was quite pleasant with well-maintained gardens, and the staff were genuinely helpful. However, the dining options left much to be desired due to the reservation chaos and inconsistent food quality. The rooms were comfortable but quite dated, needing an upgrade. I enjoyed the nice weather, but I wouldn't choose to return to this hotel.

Rooms

6.0

The room I stayed in had a nice view but felt tired and poorly designed. It was dark in some areas and definitely in need of an upgrade.

Service

7.0

The service was a mixed bag; while most staff were pleasant and helpful, they struggled to provide clarity on the restaurant reservation system.

Location

8.0

The hotel is located a short stroll from Alcalá, a charming town by the seafront, which was lovely for enjoying drinks and tapas.

Dining

5.0

Dining was rather disappointing due to a chaotic booking system and below-average food quality in some restaurants.

Facilities

7.0

The hotel offered beautiful grounds and various entertainment options, but the dining experience detracted from the overall enjoyment.

Charlotte

United Kingdom, December 2024

6.6/10

I recently stayed at this hotel and while the grounds were beautifully maintained and the staff tried their best to provide friendly service, I was left disappointed by the dining experience and some aspects of the room. Also, the booking system for restaurants felt chaotic and it detracted from the overall enjoyment of the stay. Overall, this hotel has its charm, but there are definitely areas that need improvement.

Rooms

6.0

The room was spacious and had a lovely sea view, but the lighting was quite dim, making it hard to get ready, especially for makeup application. It felt a bit tired and could definitely use a refresh.

Service

7.0

The service was friendly and the staff seemed eager to help, but there were gaps in communication regarding the dining arrangements which could have been smoother.

Location

8.0

The hotel's location is quite nice, offering a peaceful atmosphere away from the hustle of more crowded areas, making it a great escape.

Dining

5.0

Dining was a mixed bag; while there were some nice touches like freshly baked bread, the quality of food was generally average and lacked variety, particularly at the buffet.

Facilities

7.0

The facilities are decent, with the pools well-maintained, but there were not enough bars available, requiring extra effort to get drinks.

Daniel

United Kingdom, October 2024

8.4/10

I had a relaxing stay at this resort spa, appreciating the beautiful grounds and variety of family-friendly activities available. The rooms were luxurious and spacious, providing plenty of storage, though the bed was a bit too cold for my liking. The dining options were good, with a commendable buffet, but some restaurants could use improvement. While I enjoyed my overall experience, a few management aspects could be addressed for better guest satisfaction.

Rooms

9.0

The rooms were spacious, beautifully decorated, and provided a luxurious atmosphere, though the bedding could have been warmer.

Service

9.0

The service was very attentive and the staff, particularly in guest services, made extra efforts to ensure a special experience.

Location

9.0

The resort's location was ideal, with easy access to local attractions and stunning surrounding views.

Dining

7.0

Dining at the buffet offered a wide variety, but some experiences in a la carte restaurants were less favorable.

Facilities

8.0

The resort featured numerous well-maintained pools and family-friendly activities that made it enjoyable for everyone.

Rowan

United Kingdom, October 2024

7.4/10

This hotel has a beautiful aesthetic and impressive amenities, but the dining experience left much to be desired. The rooms were spacious and well-maintained, making for a comfortable stay. However, the quality and variety of food options were not up to par, which was disappointing. Overall, the stay was pleasant, but improvements in dining would be greatly appreciated.

Rooms

9.0

The rooms were spacious and beautifully decorated with a lovely balcony providing a great view. They featured a large plasma TV and ample storage space.

Service

8.0

The service was generally good, with many friendly staff members; however, some orders were occasionally forgotten during busy hours.

Location

7.0

The hotel is a bit isolated with limited nearby dining and nightlife options, requiring a taxi to explore more areas.

Dining

5.0

The dining experience was disappointing as the food quality varied and lacked creativity, especially at the buffet.

Facilities

8.0

The facilities, including the pool area, were impressive and well-maintained, providing a relaxing atmosphere.

Hudson

United Kingdom, September 2024

8.0/10

My stay at the hotel was impressive overall. The views from the room were stunning and the large balcony next to the ocean was a delightful spot to relax. The quality of the food was exceptional in all dining venues. However, the restaurant reservation system felt chaotic at times, which detracted from the dining experience. The rooms, while comfortable, are in need of some updates to match the luxurious feel of the hotel.

Rooms

7.0

The rooms were spacious and comfortable, but they had a slightly dated appearance that could use a refresh.

Service

8.0

Service was polite and attentive, although there were minor hiccups with order accuracy during busy times.

Location

9.0

The hotel is situated in a picturesque location that allows easy access to the beach and local attractions.

Dining

7.0

The diverse dining options were impressive, with high-quality food, although the reservation system occasionally led to long waits.