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From256US$ /night
Check-in
07Dec2025Select date
Check-out
08Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686
-
Next to Alcalá Beach
Perfect
8.2
8.0
/10
3.7
4.1
/5

Gran Melia Palacio De Isora Resort & Spa, a 5-star luxury escape, features the longest salt-water infinity pool in Europe and offers an array of exclusive facilities, including a dedicated spa and multiple dining options. This family-friendly hotel provides unique benefits for guests of all ages and is set within a stunning natural environment.

Rooms & Amenities

The rooms at Gran Melia Palacio De Isora are designed for comfort and luxury, with options such as the Two-Bedroom Master Suite, featuring two separate bedrooms and private terraces. Many accommodations offer ocean views, whirlpool bathtubs, and exclusive RedLevel services that include personalized concierge assistance.

Dining Options

The resort boasts several dining venues, presenting signature cuisine from local and international dishes. Guests can enjoy a variety of culinary experiences ranging from Mediterranean to Asian cuisine at the on-site restaurants, including La Terrasse by Jorge Peñate and Nami Asian Bistro.

Leisure & Activities

Gran Melia Palacio De Isora features extensive leisure options, including a water ritual at Spa by Clarins, three swimming pools, and various sports facilities. There's also a well-equipped gym and organized family activities such as stargazing and paragliding experiences.

Business & Events

The hotel provides sophisticated event spaces, with the Atlas Room, the largest event room in Tenerife, equipped with modern technology and natural light. Gran Melia also offers a business center for corporate events and meetings, ensuring a productive environment for professionals.

Must-do experiences

  • Taste local tapas at Bar El Camino in Los Gigantes for authenticity.
  • Visit the ancient Tenochtitlán ruins for stunning views and history.
  • Explore the Alcala fish market on Sundays for fresh local catches.
  • Don't miss the sunset at Playa de la Arena for breathtaking colors.
  • Take a local wine tour at Bodega El Lagar for unique Tenerife flavors.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Front Sea View
2 persons
48 m² 
2 Single beds
Sea view
Shower
Bathtub
Deluxe Room Partial Ocean View
2 persons
54 m² 
2 Single beds
Partial View
Shower
Bathtub
Red Level Suite Ocean View
2 persons
68 m² 
1 King-size bed
Ocean view
Shower
Coffee machine
Red Level Master Suite 2 Bedrooms Ocean View
2 persons
116 m² 
1 King-size bed and 1 Sofa bed
Ocean view
Shower
Coffee machine
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Table tennis
  • Archery
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

At the Gran Melia Palacio De Isora Resort & Spa, culinary adventures await at an extraordinary selection of dining venues. From vibrant international flavors to specialty cuisines, these dining options promise unique experiences in inviting atmospheres, perfect for travelers seeking indulgence and authenticity.
Gran Melia Palacio De Isora Resort & Spa Alcala  Restaurant photo Restaurant at the Hard Rock Hotel
Gran Melia Palacio De Isora Resort & Spa Alcala  Restaurant photo The Beach Club

Pangea Food Market

International with vegetarian and gluten-free options
Ambiance
Family-friendly, modern setting
Key Offerings
An innovative food market experience that transports diners through global culinary traditions. Guests can enjoy breakfast, lunch, or dinner, with personalized service enhancing every meal.
Reservation
Not needed
Open for breakfast from 7:00 - 10:30 and dinner from 18:30 - 22:00 daily.

Nami Asian Bistro

Asian fusion including Chinese, Indian, Japanese, and Thai
Ambiance
Modern, intimate dining space
Key Offerings
A celebration of flavors from across Asia, perfect for those seeking an exotic dinner experience.
Reservation
Recommended
Open for dinner.

Oasis Mediterranean

Mediterranean and Spanish
Ambiance
Family-friendly, stylishly contemporary
Key Offerings
Delightful Mediterranean dishes served alongside a private pool, surrounded by lush tropical gardens, creating a picturesque dining environment for lunch or dinner.
Reservation
Not needed
Open for lunch and dinner.

Agave

Mexican
Ambiance
Family-friendly, modern vibe
Key Offerings
A vibrant venue to savor Mexican cuisine and snacks, complemented by a selection of cocktails, all in an outdoor setting beside stunning infinity pools.
Reservation
Recommended
Open for lunch and dinner.

L'Olio Trattoria & Pizza Bar

Italian with a focus on pizza
Ambiance
Family-friendly, lively atmosphere
Key Offerings
A charming spot for Italian favorites, especially pizzas, served in a welcoming environment perfect for families and food lovers alike.
Reservation
Recommended
Open for dinner.

Dúo Steakhouse

Steakhouse
Ambiance
Sophisticated and inviting experience for those who enjoy robust flavors
Key Offerings
Prime cuts of steak and expertly prepared sides for a hearty dinner meal.
Reservation
Recommended
Open for dinner from 18:00 - 21:30 daily.

Location

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686
Map view
Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686
Nearby
Beach
Playa La Jaquita
480 m
Restaurants
La Querencia De Domingo
260 m
Calle Marruecos 2
Toni's Restaurant
460 m
Avenida Pescadores 49
Tres Raices Alcala S.l
390 m
Calle los Chorrillos 12
Gastrotapas
540 m
Plaza Del Llano la Plaza
tasca tu rincon alcala
570 m
Plaza de Alcala
Explore Alcala (Tenerife)
Explore Alcala
Top Attractions
Activities
Dining
Entertainment
Playa de Alcala
Playa de Alcala
9 minutes' walk
Known for its tranquil atmosphere, Playa de Alcala features golden sands and clear waters, ideal for relaxation and sunbathing.
Punta de Alcala
11 minutes' walk
Punta de Alcala boasts stunning coastal views and unique rock formations, perfect for photography enthusiasts and nature lovers.
Charco Alcala
9 minutes' walk
This natural swimming pool offers calm waters and scenic surroundings, a favorite spot for families and relaxation seekers.
Playa La Jaquita
6 minutes' walk
Playa La Jaquita features picturesque cliffs and soft sands, providing an excellent location for swimming and beach sports.
Water Sports at Playa de Alcala
9 minutes' walk
Enjoy thrilling water sports like kayaking and paddleboarding available at Playa de Alcala, suitable for all skill levels.
Yoga sessions
4 minutes' walk
Relaxing yoga sessions are offered on the beach, allowing guests of all levels to unwind with ocean views.
La Querencia De Domingo
La Querencia De Domingo
4 minutes' walk
Intimate ambiance serving local Canarian dishes and fresh seafood, a favorite for authentic flavors; reservation recommended.
Toni's Restaurant
Toni's Restaurant
6 minutes' walk
Casual dining with Mediterranean cuisine, known for its friendly service and a variety of vegetarian options.
Tres Raices Alcala S.l
Tres Raices Alcala S.l
5 minutes' walk
Vibrant atmosphere with a bar and grill menu, offering fresh ingredients and local wines in a cozy setting.
Discoteca El Granero
Discoteca El Granero
10 minutes' drive
Popular nightlife venue known for lively music and a vibrant atmosphere, offering weekly DJ events and dance parties.
Plaza Publica de Puerto de Santiago
10 minutes' drive
A gathering spot featuring local events, live music, and markets, creating an inviting atmosphere for families and tourists.
Getting around
City Centre
Alcala (Tenerife)9 min  ·  700 m
Airports
Tenerife Sur (TFS)57 min  ·  37.4 km
Tenerife Norte (TFN)152 min  ·  100.9 km

Reviews and Ratings

Feedback from previous guests about their experience.
74%
loved the resort and would return for another relaxing stay
7.4/10
Very good
Rooms
7.4
Location
8.2
Service
7.8
Dining
5.8
Guest reviews
7.4/10
based on 5 reviews
8.2
8.2/10 based on 1620 reviews
Nathaniel
United Kingdom, January  2025
6.6/10

I had a mixed experience at this hotel. The atmosphere was quite pleasant with well-maintained gardens, and the staff were genuinely helpful. However, the dining options left much to be desired due to the reservation chaos and inconsistent food quality. The rooms were comfortable but quite dated, needing an upgrade. I enjoyed the nice weather, but I wouldn't choose to return to this hotel.

Rooms
6.0
The room I stayed in had a nice view but felt tired and poorly designed. It was dark in some areas and definitely in need of an upgrade.
Service
7.0
The service was a mixed bag; while most staff were pleasant and helpful, they struggled to provide clarity on the restaurant reservation system.
Location
8.0
The hotel is located a short stroll from Alcala, a charming town by the seafront, which was lovely for enjoying drinks and tapas.
Dining
5.0
Dining was rather disappointing due to a chaotic booking system and below-average food quality in some restaurants.
Facilities
7.0
The hotel offered beautiful grounds and various entertainment options, but the dining experience detracted from the overall enjoyment.
Charlotte
United Kingdom, December  2024
6.6/10

I recently stayed at this hotel and while the grounds were beautifully maintained and the staff tried their best to provide friendly service, I was left disappointed by the dining experience and some aspects of the room. Also, the booking system for restaurants felt chaotic and it detracted from the overall enjoyment of the stay. Overall, this hotel has its charm, but there are definitely areas that need improvement.

Rooms
6.0
The room was spacious and had a lovely sea view, but the lighting was quite dim, making it hard to get ready, especially for makeup application. It felt a bit tired and could definitely use a refresh.
Service
7.0
The service was friendly and the staff seemed eager to help, but there were gaps in communication regarding the dining arrangements which could have been smoother.
Location
8.0
The hotel's location is quite nice, offering a peaceful atmosphere away from the hustle of more crowded areas, making it a great escape.
Dining
5.0
Dining was a mixed bag; while there were some nice touches like freshly baked bread, the quality of food was generally average and lacked variety, particularly at the buffet.
Facilities
7.0
The facilities are decent, with the pools well-maintained, but there were not enough bars available, requiring extra effort to get drinks.
Daniel
United Kingdom, October  2024
8.4/10

I had a relaxing stay at this resort spa, appreciating the beautiful grounds and variety of family-friendly activities available. The rooms were luxurious and spacious, providing plenty of storage, though the bed was a bit too cold for my liking. The dining options were good, with a commendable buffet, but some restaurants could use improvement. While I enjoyed my overall experience, a few management aspects could be addressed for better guest satisfaction.

Rooms
9.0
The rooms were spacious, beautifully decorated, and provided a luxurious atmosphere, though the bedding could have been warmer.
Service
9.0
The service was very attentive and the staff, particularly in guest services, made extra efforts to ensure a special experience.
Location
9.0
The resort's location was ideal, with easy access to local attractions and stunning surrounding views.
Dining
7.0
Dining at the buffet offered a wide variety, but some experiences in a la carte restaurants were less favorable.
Facilities
8.0
The resort featured numerous well-maintained pools and family-friendly activities that made it enjoyable for everyone.
Rowan
United Kingdom, October  2024
7.4/10

This hotel has a beautiful aesthetic and impressive amenities, but the dining experience left much to be desired. The rooms were spacious and well-maintained, making for a comfortable stay. However, the quality and variety of food options were not up to par, which was disappointing. Overall, the stay was pleasant, but improvements in dining would be greatly appreciated.

Rooms
9.0
The rooms were spacious and beautifully decorated with a lovely balcony providing a great view. They featured a large plasma TV and ample storage space.
Service
8.0
The service was generally good, with many friendly staff members; however, some orders were occasionally forgotten during busy hours.
Location
7.0
The hotel is a bit isolated with limited nearby dining and nightlife options, requiring a taxi to explore more areas.
Dining
5.0
The dining experience was disappointing as the food quality varied and lacked creativity, especially at the buffet.
Facilities
8.0
The facilities, including the pool area, were impressive and well-maintained, providing a relaxing atmosphere.
Hudson
United Kingdom, September  2024
8.0/10

My stay at the hotel was impressive overall. The views from the room were stunning and the large balcony next to the ocean was a delightful spot to relax. The quality of the food was exceptional in all dining venues. However, the restaurant reservation system felt chaotic at times, which detracted from the dining experience. The rooms, while comfortable, are in need of some updates to match the luxurious feel of the hotel.

Rooms
7.0
The rooms were spacious and comfortable, but they had a slightly dated appearance that could use a refresh.
Service
8.0
Service was polite and attentive, although there were minor hiccups with order accuracy during busy times.
Location
9.0
The hotel is situated in a picturesque location that allows easy access to the beach and local attractions.
Dining
7.0
The diverse dining options were impressive, with high-quality food, although the reservation system occasionally led to long waits.
Facilities
9.0
The hotel provides excellent facilities including a beautiful pool area and a relaxing spa which were highlights of my stay.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
72
Former name
gran melia tenerife
FAQs
About Gran Melia Palacio De Isora Resort & Spa
What is the distance from Gran Melia Palacio De Isora Resort & Spa to Tenerife Sur Airport?
The hotel is located 40 km from Tenerife Sur Airport.
What check-in and check-out times does Gran Melia Palacio De Isora Resort & Spa have?
Check-in is from 15:00 and check-out is by 12:00.
Is parking available at Gran Melia Palacio De Isora Resort & Spa?
Private parking is available on-site for 10 EUR per day, and no reservation is needed.
What room amenities are available at Gran Melia Palacio De Isora Resort & Spa?
Rooms are equipped with Wi-Fi, air conditioning, flat-screen TV, minibar, and a terrace with ocean or garden views.
Are there any on-site restaurants at Gran Melia Palacio De Isora Resort & Spa?
The hotel features 7 on-site restaurants offering Mediterranean, Italian, Japanese, and international buffet cuisines.
What leisure facilities are offered at Gran Melia Palacio De Isora Resort & Spa?
Leisure facilities include a large saltwater infinity pool, 3 additional freshwater pools, tennis courts, and a water slide.
Does Gran Melia Palacio De Isora Resort & Spa have a spa?
The hotel features a spa offering a thermal circuit, massage services, and a variety of beauty treatments.
What types of kids' services are available at Gran Melia Palacio De Isora Resort & Spa?
The hotel provides a children's pool, a kids' club, babysitting services, and a play area.
What wellness services does Gran Melia Palacio De Isora Resort & Spa provide?
Wellness services include treatments by Clarins, massages, and access to a sauna and hot tub.
Are there any nearby restaurants close to Gran Melia Palacio De Isora Resort & Spa?
Nearby dining options include Restaurante Sauco, Chamayda, Restaurante Muelle Viejo, and La Querencia De Domingo, all within 0.5 km.
What languages are spoken by staff at Gran Melia Palacio De Isora Resort & Spa?
The staff speaks multiple languages including English and Spanish.

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Rooms and Guests2 Guests, 1 Room

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Gran Melia Palacio De Isora Resort & Spa Alcala  Exterior photo The resort's lagoon

Gran Melia Palacio De Isora Resort & Spa

8.2
Great1620 reviews
700 m from center
230 US$
256 US$
per night
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